Frequently Asked Questions

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  • Extra facilities

    Can the hotel store my luggage before check in or after check out?

    This information will be displayed under hotel facilities on the information page, but for further details, please contact the hotel directly once you recieve your confirmation email.

    How do I find out if a hotel has a certain facility, e.g. a lift?

    Everything located within the hotel will be displayed under hotel facilities on the hotels page, but if you have any specific queries, please contact the hotel directly once you have reserved.

    How can I find out that the hotel offers a shuttle service and how can I book it?

    Shuttle and similar services will be displayed under hotel facilities – services.  This is an additional service, so will be charged directly by the hotel.  Please contact them prior to your arrival via the information on your confirmation email.  For services such as a shuttle service, please make sure you have your flight details ready.